clients@manoxiaparis.com<\/a>. Le produit doit ensuite \u00eatre exp\u00e9di\u00e9 au plus tard dans les 14 jours suivant la notification, \u00e0 l\u2019adresse communiqu\u00e9e par le service client.<\/p>\n\n\n\u00c9tat du produit<\/h3>\n\n\n
Le client peut manipuler le produit uniquement dans la mesure n\u00e9cessaire pour en \u00e9tablir la nature, les caract\u00e9ristiques et le bon fonctionnement. Une d\u00e9pr\u00e9ciation r\u00e9sultant de manipulations excessives peut \u00eatre d\u00e9duite du remboursement.<\/p>\n\n\n
Les biens scell\u00e9s qui ne peuvent \u00eatre renvoy\u00e9s pour des raisons d\u2019hygi\u00e8ne ou de protection de la sant\u00e9 ne b\u00e9n\u00e9ficient plus du droit de r\u00e9tractation une fois descell\u00e9s, lorsque les conditions l\u00e9gales de cette exception sont r\u00e9unies. Les produits d\u00e9fectueux ou non conformes restent couverts par les garanties l\u00e9gales.<\/p>\n\n\n
Frais de retour<\/h3>\n\n\n
En cas de simple r\u00e9tractation, les frais directs de retour sont \u00e0 la charge du client. En cas d\u2019erreur de pr\u00e9paration, de produit endommag\u00e9 ou de non-conformit\u00e9 confirm\u00e9e, les frais n\u00e9cessaires au retour et \u00e0 la mise en conformit\u00e9 sont pris en charge par Manoxia Paris.<\/p>\n\n\n
Remboursement<\/h3>\n\n\n
Le remboursement comprend le prix des produits retourn\u00e9s et, en cas de r\u00e9tractation totale, les frais de livraison initiaux correspondant au mode standard propos\u00e9. Le surco\u00fbt d\u2019un \u00e9ventuel mode de livraison plus cher choisi par le client n\u2019est pas rembours\u00e9.<\/p>\n\n\n
Le remboursement est effectu\u00e9 avec le m\u00eame moyen de paiement, sauf accord expr\u00e8s pour un autre moyen sans frais. Il intervient au plus tard 14 jours apr\u00e8s la notification de r\u00e9tractation, mais peut \u00eatre diff\u00e9r\u00e9 jusqu\u2019\u00e0 la r\u00e9cup\u00e9ration du bien ou la r\u00e9ception d\u2019une preuve d\u2019exp\u00e9dition.<\/p>\n\n\n
Produit non conforme ou endommag\u00e9<\/h3>\n\n\n
Le client doit indiquer son num\u00e9ro de commande, d\u00e9crire le probl\u00e8me et joindre, si possible, des photographies. Manoxia Paris proposera la mise en conformit\u00e9 pr\u00e9vue par la loi, notamment la r\u00e9paration ou le remplacement lorsque cela est possible, ou les autres rem\u00e8des l\u00e9gaux applicables.<\/p>\n\n\n
Formulaire type de r\u00e9tractation<\/h3>\n\n\n
\u00c0 l\u2019attention de Manoxia Paris, 27200 Vernon, France, clients@manoxiaparis.com<\/a> :<\/p>\n\n\nJe vous notifie par la pr\u00e9sente ma r\u00e9tractation du contrat portant sur la vente du bien suivant : [produit]. Command\u00e9 le : [date]. Re\u00e7u le : [date]. Num\u00e9ro de commande : [num\u00e9ro]. Nom du consommateur : [nom]. Adresse du consommateur : [adresse]. Date : [date]. Signature uniquement en cas d\u2019envoi sur papier.<\/p>\n","protected":false},"excerpt":{"rendered":"
Retours et remboursements Derni\u00e8re mise \u00e0 jour : 12 juillet 2026. R\u00e9tractation sous 14 jours Le consommateur peut notifier sa…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5099","page","type-page","status-publish","hentry"],"yoast_head":"\n
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